Social Media Complaint Policy – 6 Steps

Having a social media complaint policy is a primary tool to a great online communications strategy.

In this week’s video, I share what I hope are helpful insights on Hootsuite’s blog post: See a Not-So-Nice Comment or Online Review? How to Respond, in 6 Steps

When crafting a social media policy for your business, be sure to include these steps in your reaction plan.

-Nancy VanReece