Account Supervisor

  • Full Time
  • Nashville, TN
  • Applications have closed

We are currently looking for an Account Supervisor to join our team! If this sounds like you, please email your resume to


Parachute Media is a digital marketing and creative production agency that helps brands connect with consumers online. Our expertise in social media strategy and content production allows all digital platforms to work together instead of independently of each other. We use insights gained from social analytics to build creative campaigns that drive business results. Here at Parachute Media, we strive to have our clients view us as their in-house team rather than a distant third-party agency. Our team develops strategies for connecting with consumers for the year we live in, and we’re constantly evolving our strategies as new technologies emerge.

If you like managing client strategy, creative direction, and building strong teams, then you’re exactly who we are looking for. 


General Qualification:

  • You can lead, manage and hold accountable a team of people
  • You have excellent written and verbal communications skills
  • You are detail-oriented and can meet deadlines
  • You thrive in a fast-paced, dynamic environment
  • You’re both creative and analytical
  • You have strong time management skills
  • You can problem solve and think quickly
  • You’re eager to develop social strategy and communities for our clients



  • Lead and develop a team of people, including internal organization and account structure
  • Manage and innovate internal systems and processes
  • Help from a strategic level across all accounts, as well as our two in-house brands, in developing social campaigns that integrate seamlessly with the broader marketing strategy
  • Provide structure and guidance on a tactical level across accounts
  • Be the gatekeeper for all major client deliverables 
  • Ensure all clients are happy and satisfied with the level of service
  • Attend major client meetings as well as represent Parachute Media with new business opportunities
  • Work closely with the Creative Director to implement campaigns in a timely manner
  • Work closely with the CEO to ensure retainers and billing processes are on track
  • Work with (and sometimes manage) other external resources to execute against clients’ social media strategies, campaigns, and goals
  • Set measurable goals to hold our team accountable, and monitor the progress of those goals on a monthly and quarterly basis
  • Ensure comprehensive reporting to articulate the impact of our work 
  • Lead strategy for ad campaigns on Facebook, Instagram, Pinterest, and/or TikTok
  • Stay up to date with the latest trends and best practices on social media
  • Handle escalated client situations
  • Helping with new business support and development


Required Skills/Experience:

  • BA or BS degree (coursework in marketing, public relations, journalism, or advertising a plus)
  • 6+ years experience working in digital marketing or social media
  • Ability to build out and execute a strategic plan that supports a client’s goals
  • Intense interest in social media and content creation specifically for social
  • Experience leading and managing a team of people
  • Ability to write concisely with a strong voice, sans typos or incorrect verb conjugations
  • Ability to collaborate with multiple teams to execute strategies and meet goals
  • Ability to stay organized and efficient in a fast-paced work environment
  • Strong working knowledge of social and digital ads
  • Have a refined palate for tacos


Boring Benefits:

  • Health, vision, and dental insurance
  • 401K with employer matching


The Real Benefits:

  • Flexible remote work policy
  • Pet bereavement
  • Free Uber or Lyft rides with our company account
  • Extensive PTO
  • $50 per month UberEats stipend
  • Summer Fridays 


Equal Employment Opportunity:

Parachute Media strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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